1. LEGAL COMPONENT
Our Terms and Conditions are an integrated and legal
component of each purchase and are part of all DEPRAG Quotations and
subsequent order confirmations.
2. PRICES, DISCOUNTS, AND TERMS
Prices,
discounts, terms and conditions are those in effect at time of order and are
subject to change without prior notice.
3. FREIGHT TERMS
Freight is
F.O.B. Lewisville, TX. DEPRAG will apply
a handling fee of $5.00 to each order.
4. PAYMENT TERMS
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Standard terms for stock items are: |
2% 10 Days, Net 30
Days |
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Special terms for custom made Screwfeeders are |
35 % Down-Payment with written PO |
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55 % Progress Payment prior to shipment |
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10 % Final Payment - net 30 days |
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Special terms for custom made Machines are |
35 % Down-Payment with written PO |
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55 % Progress Payment prior to shipment |
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10 % Final Payment - net 30 days |
5. MINIMUM ORDER
Minimum
order value for catalog items is $50.00.
6. ADDITIONS TO ORDERS
If a
previous placed order has already been shipped, additions will be entered as a
separate order
and are
subject to these terms and conditions of sales.
7. CANCELLATION OF ORDERED ITEMS
DEPRAG Inc. does not accept cancellations of any product that
is custom made. Additionally, we will not
accept a cancellation of items, which had to be specifically ordered from our
production facility and may
either be in production, in shipping or already on route.
8. SHORTAGES AND ERRORS
It is expected that DEPRAG customers will promptly review
incoming shipments of DEPRAG products for completeness and accuracy. DEPRAG will correct documented shortages or
errors in shipment, provided that DEPRAG is notified of such shortages or error
within 10 days of invoice date.
9. RETURNED GOODS POLICY
A. To return miss-ordered items, error
shipments or demo equipment, contact DEPRAG with the
purchase order number, invoice number, part number and quantity within 10 days
of invoice date. Prior approval must
be received before returning the product. No returns will be accepted after
10 days of invoice date.
B. Credit will be based on price paid less
a 25% restocking charge for returned orders.
C. Transportation charges must be prepaid
and parts must be insured.
D. Custom made items are non-cancelable
and non-returnable.
E. In the case that DEPRAG is the buying party,
we reserve the right to cancel orders, due to missed delivery times, cost
increases or other relevant circumstances.
F. Any item returned to DEPRAG must have
a valid RMA (Return Material Authorization) Number included.
G. There is a minimum of 25% cancellation
fee for any custom orders cancelled during pre-manufacturing. No cancellations
are accepted after manufacturing has started.
10. WARRANTY
DEPRAG products are warranted against defects in workmanship and defects in material. Liability is limited to 12 months from delivery date [single shift and excluding wear parts] and to the invoice value of the defective item. DEPRAG products having such defects will be repaired, replaced or credited as DEPRAG elects. Charges will not be allowed for labor, consequential damages, penalties or expenses incident to the repair or replacement of the invoiced DEPRAG product. This warranty is non-transferable by the original purchaser without written consent of DEPRAG. Liability Limitations are clearly spelled-out in our document “Warranties”, which are an integrated part of these Terms and Conditions.
This document clearly and specifically excludes DEPRAG-SCHULZ GMBH & Co. in Amberg, Germany from any kind of liability, consequential damage or penalty.
11. GOVERNING LAW
This Agreement shall be construed in
accordance with, and governed by, the laws of the State of Texas. Venue for any dispute shall be Denton County,
Texas.
DEPRAG, Inc.
645 Hembry Street
Lewisville, TX 75057
(800) 433-7724 Toll Free
(972) 221-8731 Phone
(972) 221-8163 Fax
mailbox@depragusa.com e-mail
www.depragusa.com US Web Site
www.deprag.com International Web Site